Slow Streamyx

This is like a FAQ and how-to page, for Windows XP users and using Internet Explorer

How to set DNS

Taken from Wikipedia

The Domain Name System (DNS) associates various information with domain names. most importantly, it serves as the “phone book” for the Internet by translating human-readable computer hostnames, e.g. www.example.com, into IP addresses, e.g. 208.77.188.166

Go to your control panel, and select network connection.

• If you are using manual connection, then right click on the icon under Broadband category, click on properties. On the network tab, click on internet protocol (TCP/IP) and click properties. Select use the following DNS server.
• If you are using auto connection, then right click on the Local Area Connection under LAN category, click on properties. On the general tab, click on internet protocol (TCP/IP) and click properties. Select use the following DNS server.
• DNS server number 202.188.0.133 or 202.188.0.132 (Primary)
  202.188.1.5 (Alternate)

How To Ping

Taken from Wikipedia

Ping is a computer network tool used to test whether a particular host is reachable across an IP network; it is also used to self test the network interface card of the computer. It works by sending ICMP “echo request” packets to the target host and listening for ICMP “echo response” replies. Ping estimates the round-trip time, generally in milliseconds, and records any packet loss, and prints a statistical summary when finished.

To ping, press the start menu, then click on run, type cmd, and press ok. A DOS prompt window will open up. Just type in >> ping your command here

Replace your command here with below

• ipconfig/all - displays all current TCP/IP network configuration (default gateway - modem IP address).
• ipconfig/flushdns - to release current DNS
• ipconfig/release - to let go of the IP address.
• ipconfig/renew - to obtain a new IP address
• 127.0.0.1 - your network card (NIC) ip address

Any reply from the IP address you ping is considered good.

Any timeout request means either its faulty or different IP address is pinged.

How To Internet Explorer options

First Start Internet Explorer > select Tools > select internet options

• Clear Temporary Filesand cookie under Internet Option

on the general tab, click on delete browsing history or delete temporary files. and click on delete cookies

• Clear SSL Certificates (Internet Option)

click on Content Tab, click on clear SSL state

• Restore default browser settings

click on Advance tab, click on reset or restore browser.

What is MCMB

This are the TMnet’s users records. It stores the customers information, history, billing and few others options. Also used to reset passwords. For customers, they can login to their own account at

https://tmbill.tm.net.my/SelfCare/Maintenance/selfcareLogin.jsp

What is Session DB

Session Db are used to check the current connection for specified user, but limited to only broadband customers. If Streamyx users are connected, then the Customer service can check their IP address, duration of connection, and the connected node. It can also be used to check users password, account status

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